All of our credit card transactions are processed through the Australian banking system using eWay as the payment gateway. All transaction details are encrypted so you are safe to shop with AustralianVitamins.Com.

This site uses the latest in secure technology to ensure a safe & secure transaction during your shopping experience. Credit card transactions are encrypted using Ingrian devices to provide the highest level of protection available. Ingrian devices provide tamper-resistant protection of cryptographic keys to ensure encrypted data is kept private and secure.

AustralianVitamins.com uses the most up-to-date Secure Socket Layer (SSL) protocol technology. An SSL (Secure Sockets Layer) certificate is a globally accepted technology that helps a customer to confirm the website they are dealing with is secure. SSL certificates secure online transactions by encrypting credit card and personal information and providing a safe route of communication. Your confidential information is automatically encrypted in transit from your computer to ours using an encryption key length of 128-bits. Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. The server sits behind an electronic firewall and is not directly connected to the Internet.

When you make an online purchase, advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses) before it is sent to us, making it virtually impossible for anyone other than AustralianVitamins.com to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.

Our internet gateway partner eWay takes pride in offering the highest level of security possible for credit cards entered via AustralianVitamins.com. To ensure your data is safe and secure, eWay partners with the following key providers:

• PCI-DSS Compliant. eWay is externally audited each year to ensure they are Tier 1 PCI-DSS compliant, the highest level of compliance mandated by the major credit card schemes. eWay’s hosting partner, Macquarie Telecom, operates Australia’s only PCI-DSS compliant data centre further enhancing our commitment to security.
• Website Scans. eWay uses McAfee Secure to scan their website daily for possible security flaws. By keeping up to date with current threats they ensure that information entered on their website cannot be compromised. McAfee is the leader in website scans, protecting over 80,000 eCommerce websites from online threats and vulnerabilities. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left or right corner of your browser, or to the right of the address bar (or location bar) in some browsers. If you see an unbroken key or a closed lock (depending upon your browser), the SSL is active. To double-check for security, look at the location bar or address bar in your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

If for any reason you cannot access the secure server, please feel free to place your order with us by phone at +613 9029 1607, or notify us of your technical issue through our Contact Us section.